Delivery Terms & Conditions:
Shipping Methods:
a. We offer various shipping methods for delivering your orders, including standard shipping, expedited shipping, and overnight shipping.
b. The available shipping options will be displayed during the checkout process, and you can select the one that best suits your needs.
Delivery Timeframes:
a. The estimated delivery timeframes for each shipping method will be provided during the checkout process and may vary depending on your location and the availability of the product.
b. Please note that the estimated delivery timeframes are approximate and not guaranteed. Delays may occur due to unforeseen circumstances or carrier-related issues.
Order Processing:
a. Once you place an order, our team will process it within [X] business days, excluding weekends and public holidays.
b. Please ensure that you provide accurate and complete shipping information to avoid any delays or misdeliveries.
Shipment Tracking:
a. Once your order is shipped, you will receive a shipment confirmation email containing a tracking number and instructions on how to track your package.
b. You can also log in to your account on our website to view the order status and tracking information.
Shipping Costs:
a. The shipping costs will be calculated based on the total weight of the package, the destination, and the selected shipping method.
b. The exact shipping costs will be displayed during the checkout process before you complete your order.
International Shipping:
a. We offer international shipping to select countries. Please note that additional customs duties, taxes, or fees may apply, which are the responsibility of the recipient.
b. International shipments may be subject to customs clearance procedures, which can cause delays beyond the estimated delivery timeframes.
Address Changes:
a. If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible.
b. We will do our best to accommodate address changes, but please note that it may not always be possible if the order has already been shipped or is in the advanced stages of processing.
Non-Delivery or Lost Packages:
a. In the rare event that your package is not delivered within the estimated timeframe or is lost in transit, please contact our customer support team for assistance.
b. We will work with the carrier to investigate the issue and provide a resolution, which may include a replacement shipment or a refund.
Policy Updates:
a. We reserve the right to update or modify our delivery terms and conditions at any time. Any changes made will be effective immediately upon posting on our website.